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Shipping Policy

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Orders are not shipped on weekends or holidays.

Shipping Method

All orders are shipped discreetly using reputable carriers. Tracking information will be provided once your order has been shipped.

Delivery Time

Delivery times vary based on location and carrier. Estimated delivery dates are provided at checkout but are not guaranteed.

Shipping Restrictions

At this time, we ship only to approved destinations. Any orders placed to restricted locations may be canceled and refunded at our discretion.

Responsibility

ManaWell Research is not responsible for delays caused by carriers, weather conditions, or incorrect shipping information provided at checkout.

Refund & Returns Policy

Due to the nature of research compounds, all sales are final once an order has been processed.

Non-Returnable Items

Research compounds, peptides, and laboratory materials are not eligible for return or exchange.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos of the issue. We will review the matter and, if approved, provide a replacement or store credit.

Refund Eligibility

Refunds may be issued only in cases where:

  • An order cannot be fulfilled

  • Payment was received in error

  • An order was canceled prior to processing

Approved refunds will be issued to the original payment method when possible.

Payment Policy

We support direct payment methods to maintain a streamlined checkout process.

Accepted Payment Methods

  • Zelle

  • Venmo

Payment instructions will be provided immediately after checkout and in the order confirmation email. Orders are not processed until payment has been received.

Failure to complete payment within the specified timeframe may result in order cancellation.

Terms of Service

By accessing this website and purchasing products from ManaWell Research, you agree to the following terms:

  • All products sold are intended strictly for research use only

  • Products are not for human or veterinary consumption

  • You confirm that you are a qualified researcher or purchasing on behalf of a research entity

  • Products are not intended to diagnose, treat, cure, or prevent any disease

  • You agree to comply with all applicable local, state, and federal laws regarding research materials

ManaWell Research reserves the right to refuse service or cancel orders at its discretion.

Privacy Policy

ManaWell Research respects your privacy and is committed to protecting your personal information.

Information We Collect

  • Name

  • Email address

  • Shipping address

  • Order details

How We Use Information

  • To process and fulfill orders

  • To communicate order updates

  • To respond to customer inquiries

We do not sell, rent, or share your personal information with third parties except as required to fulfill orders or comply with legal obligations.

Age Restriction Policy

This website is intended for use by individuals 18 years of age or older.

By accessing this site and placing an order, you confirm that you meet the minimum age requirement and understand that all products are intended for research purposes only.